Retail is a fiercely competitive industry with low margins, changing customer interests, and high employee churn. Making informed decisions that improve profitability and customer satisfaction requires extraction of insights from multiple sources such as ERPs, Order Management Systems (OMS), POS Terminals, Inventory Systems, and e-commerce platforms
QuaXigma has extensive experience providing a 360-degree view of your processes by integrating data from disparate sources and extracting business insights that help raise employee productivity, reduce customer churn, and improve operational efficiencies
Demand forecasting, inventory management, and distribution management.
Store performance analysis with seasonal and weekday trends.
Marketing promotions, campaign optimization, market segmentation
Customer churn, employee turnover, call center optimization